Metrics: useful resources

Sooner or later, each seasoned Information Developer starts wondering whether the quality of content produced can be measured. And so do Information Development Managers. However, in addition to content quality metrics, managers care about one more aspect—measuring the productivity of their department in order to improve and streamline their team efforts.

Thus, when thinking of developing and introducing metrics in your organization, you should think of at least two metrics to assess:

  • Content quality
  • Work productivity

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