The world of technical communication is closely intertwined with the advancements in technologies and ways of doing business. The dynamism of the Information Developer profession presupposes that your ability to initiate and embrace the change will greatly help you in achieving a truly innovative approach to your work. This thought prompted me to do a little investigation on technical writing trends of 2018 to familiarize myself with the state of affairs in the industry. After all, forewarned is forearmed, right? Continue reading
At the outset of the new year, everyone is in anticipation of something new: new developments in the industry, new trends, and opportunities. Within techcom, one of the growing trends is the merge with marcom. Slowly gaining momentum, techcom is penetrating into marcom, literally blurring the subtle edges between the two seemingly different genres. There are even those claiming that the future of the techcom industry is in marketing. But what are the touching points between techcom and marcom, what might be the outcome of such a blend, and how will it impact Technical Communicators and the industry as a whole? And finally, is the complete merge of techcom and marcom possible after all? Continue reading
Today’s innovations in the field of computer-generated environment make it possible to experience an exciting journey to the world of other reality with as little as one device. After all, the aphorism “Less is more” goes far beyond the sphere of architecture, where it was initially used. Let’s explore the emerging technologies of virtual, augmented, and mixed realities, and see what can be the use of them in technical communication.
From today’s perspective, the chatbots advancement and popularity may not be as revolutionary as expected by the enthusiasts a few years back. Anyway, the number of bots on various platforms has grown to such an extent that we can now speak of chatbots as a new way of user assistance that Information Developers should be aware of.
It has been almost two months since I attended the Write the Docs but even now I reminisce on two days in Prague when documentarians from all over the world gathered to share ideas, experiences, and later—some beer.
Below are the most memorable slides of talks, lightning talks, and untalks (that’s how one calls the talks on the unconference, right?)
In a modern digitalized world, there is no need to write long messages to express feelings or intentions. With one click, people show emotions and actions – just by using emojis. These cute small symbols make text brighter, and we use them every single day. But do you know what history stands behind these funny pictures and how they can be used even in technical communication?
Interviewing subject matter experts (SMEs) is one of the key soft skills that an Information Developer should possess. Our job is to get the technical input and turn it into a clear and usable output: decide on what is crucial and what is irrelevant, structure the information, and illustrate it with examples or graphics. Still, the much-needed input resides in the minds of the SMEs, and we need to act wisely to retrieve it—in other words, to master the art of interviewing.