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Storytelling techniques for product documentation

Is storytelling the same as writing well? How to write a concise yet interesting API guide? Is there a way to keep a help system offhand and casual without using humor? All this and much more in my presentation!

UX copywriting series. Dropbox feature descriptions

No matter what you’re writing—whether it’s a small tooltip or a long web article—you need to thoroughly check your writing before you publish it.

Good writing is not just about spelling, punctuation, and capitalization, though we definitely need to keep them in mind at all times, among like… a million other things.

During UI text review, InfoDevs point out things that non-professional writers would never think to think about. Today, I’d like to talk about the most typical things that we stumble upon during the UI text review.

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Brace yourselves – it’s going to be a long article but a 100% practical one and so worth a read! We’re going to discuss 6 reasons why Dropbox feature descriptions did not pass our UI text review.
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