An eye for an eyepatch: pirate’s guide to content strategy

To all my underappreciated hard-working
InfoDevs in the world, I dedicate this
dead man’s chest of doc cases.
And a bottle of rum. Harr!

‘No one ever reads documentation, why bother with it?’

Favorite opening line of any techie, heard every time when I introduce myself as an Information Developer. I hope I don’t burn in hell when I say that more often than not, I as an Information Developer agree.

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7 things to remember when starting a documentation project

Setting up a documentation project from scratch may be quite a challenging task, especially when you do it for the first time. On the one hand, you are excited about the new beginning. But on the other hand, looking for anchors to start the documentation process drives you into despair. Yet, if you start thinking strategically about your content, it may brighten up your life.

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Metrics: useful resources

Sooner or later, each seasoned Information Developer starts wondering whether the quality of content produced can be measured. And so do Information Development Managers. However, in addition to content quality metrics, managers care about one more aspect—measuring the productivity of their department in order to improve and streamline their team efforts.

Thus, when thinking of developing and introducing metrics in your organization, you should think of at least two metrics to assess:

  • Content quality
  • Work productivity

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