Today’s innovations in the field of computer-generated environment make it possible to experience an exciting journey to the world of other reality with as little as one device. After all, the aphorism “Less is more” goes far beyond the sphere of architecture, where it was initially used. Let’s explore the emerging technologies of virtual, augmented, and mixed realities, and see what can be the use of them in technical communication.
From today’s perspective, the chatbots advancement and popularity may not be as revolutionary as expected by the enthusiasts a few years back. Anyway, the number of bots on various platforms has grown to such an extent that we can now speak of chatbots as a new way of user assistance that Information Developers should be aware of.
When writing documentation, target audience is one of the first things on mind of an information developer. Audience determines what deliverable to choose, as well as what style and tone to apply to it. Wrong idea of the target audience’s needs may result in total failure of documentation. Therefore, a good information developer should be aware of every possible target user. Having deep knowledge of the product, understanding the aim of the documentation and the audience – their needs, possibilities, desires, and preferences, results in a masterpiece documentation.
So, how do we know what our target user wants? The answer is research! And I did a little research of my own on one of the most fast-growing generations in history. Millennials. So, let’s have a closer look at them and try to do our best to meet their expectations.
In a modern digitalized world, there is no need to write long messages to express feelings or intentions. With one click, people show emotions and actions – just by using emojis. These cute small symbols make text brighter, and we use them every single day. But do you know what history stands behind these funny pictures and how they can be used even in technical communication?
Was it worth 2 flights and 2 train rides just to get there? Yes.
Did I feel light-headed from all the modern technologies for content handling? Yes.
Has my brain been reloaded? Many times yes.
I really am still speechless from all the interesting stuff going on in content world.
What’s even more exciting is that you don’t only listen about it, but can try it yourself. Oh OK, no more spoilers.
Just make sure you book your ticket for the next year! See you there!
ELEKS InfoDevs have been attending the soap! conference for the 4th year in a row. This time, the theme was Problem Solving, and the speakers shared their stories of all kinds of problems they face.
I would like to single out four areas that usually bring a headache and make us seek for a way out.
This year I had a marvelous opportunity to attend the Evolution of TC conference in Sofia, Bulgaria. It is an annual international event for all technical communicators with a focus on innovations in software documentation. Being a place for technical writers, information developers, translators, and everyone who is interested in technical communication, it gives an excellent opportunity to exchange knowledge and ideas, learn new tendencies and trends, as well as grow network. Continue reading