5 reasons you need knowledge transfer on your project

To check your project for knowledge management problems, try answering the following three questions:

  1. Do you know what your project team needs to know?
  2. Do you know what they already know?
  3. Do you (and they) know where their knowledge is stored?

If you have troubles doing so, your project might require knowledge transfer. Here’s how a dedicated Information Developer can help you. Continue reading

Structuring the unstructured

Being a completely green Information Developer, I got confronted with a bulk of Knowledge Base data scattered across folders, topics, and a complicated tree-view model. How did I feel? Like a librarian with stocks of books that not only should be put in the right place and grouped logically but also easily found later on.

So many items, but where do you start?

Continue reading