At the outset of the new year, everyone is in anticipation of something new: new developments in the industry, new trends, and opportunities. Within techcom, one of the growing trends is the merge with marcom. Slowly gaining momentum, techcom is penetrating into marcom, literally blurring the subtle edges between the two seemingly different genres. There are even those claiming that the future of the techcom industry is in marketing. But what are the touching points between techcom and marcom, what might be the outcome of such a blend, and how will it impact Technical Communicators and the industry as a whole? And finally, is the complete merge of techcom and marcom possible after all? Continue reading
Imagine that you need to create a mobile help but you have no clue how to start or what to do. No worries, my tips will help you make your first steps on this bumpy journey. ☺
I work with the MadCap Flare tool on a regular basis. Namely, with two targets – the HTML 5 Help system and the PDF file. That presupposes that I deal with two outputs, two style sheets, and all my troubles are usually multiplied by two :). In this article, I want to share my pain points as well as possible solutions for them. So, here we go!
This year I had a marvelous opportunity to attend the Evolution of TC conference in Sofia, Bulgaria. It is an annual international event for all technical communicators with a focus on innovations in software documentation. Being a place for technical writers, information developers, translators, and everyone who is interested in technical communication, it gives an excellent opportunity to exchange knowledge and ideas, learn new tendencies and trends, as well as grow network. Continue reading
As a true information developer, I adore researching and analyzing stuff. And, as a true millennial kid, I can’t imagine myself without social media. So, I decided to bring my two passions together and review mobile help systems of my favorite apps on iPhone 6s (iOS 10.3.2). Meet Instagram v.10.22 and Snapchat v.10.9.1. Continue reading
Without a moment’s hesitation, I can name the most stressful phase of documentation development. It’s pre-publishing. The tension grows when you realize the importance of the release. You try to do your best, but very often the stress plays a trick with you. You neglect misprints, broken links, and messed up page numbering. And these minor mistakes can make a huge trouble for you.
To be sure that your document is of the superb quality, follow the pre-publishing checklist. It covers every troublesome aspect of document pre-publishing and will help you not to miss a thing.