You are a writer, technical writer, technical communicator, information developer. Why should you care about IT or other industry-specific conferences if you have powerful conferences going on in TechComm?
Fellows – Information Developers, Technical Communicators, Information Experts – lend me your ears.
When designing knowledge bases, creating documentation portals, or documenting complex interrelations, one forgotten requirement may result in multiple very memorable working evenings.
Consider this precious advice from Peter Morville and Louis Rosenfeld and always pay heed to these crucial areas.
In short, we need to understand the business goals behind the web site and the resources available for design and implementation. We need to be aware of the nature and volume of content that exists today and how that might change a year from now. And we must learn about the needs and information-seeking behaviors of our major audiences. Good information architecture design is informed by all three areas.
Explore their book Information Architecture for the World Wide Web Peter for more useful tips!
Most of our clients’ needs have gone way beyond traditional single-sourcing scheme: write once, generate different outputs in different formats. Don’t get me wrong, we still are the proud owners of User Manuals and Help Systems. But.
Meeting the business demands, the companies have developed an internet of systems that require sophisticated and strategic information management from us, information professionals: CRM, Feedback Management, Support Center, Help Systems, Knowledge Base, embedded user assistance, and packages of miscellaneous documentation.
That’s the reality, but what’s next? The amount of the information is exciting, and some experts envisage that the excitement will turn into shock pretty soon.
The article written by Ray Gallon and Andy McDonald lets you visualize the information management and helps stay prepared.
Meet and greet – age of molecular information is here?
As advertised, Piktochart is a really easy-to-use infographic maker.
The story goes: I, an Information Developer, was asked to prepare a Case Study, quickly and in the form of an infographic. Sounds typical. But the branding dictates colors, size, opacity, and styling. Sounds like complex editing. Cheerful me took the friendliest tool and now can share my personal lessons learned.
There aren’t many TechComm authoritative certifications, the ones that STC offers are deemed to be world-wide acknowledged. I believe this review would help colleagues to build reasonable expectations and would definitely strike a cord with those who undertook it.
Warning! I come bearing no answers. Just putting some questions you may find not comfortable facing.
Problem statement: you know all the best practices. But your result is far from being best.
When reading, I’m always trying on ideas, researching how my work can benefit from literally anything. Designers are perceived as communication specialists. So are we, information developers. I stumbled upon Graphic Design for the 21st Century, and it inspired me to create these concept-cards, that will, maybe, resonate with you.